At Better Designed Lighting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our website. Your privacy is of utmost importance to us, and we strictly adhere to data protection principles to safeguard your personal information.
Privacy Policy
### 1. Information We Collect
We only collect the personal information necessary to fulfill your orders and provide you with our services. This may include:
– **Personal Information**: When you place an order, we collect your name, shipping and billing address, email address, phone number, and payment information (such as credit card details).
– **Order Details**: Information about the products you order, including order number, product details, and any special instructions.
– **Account Information**: If you create an account with us, we store your account details, including login credentials.
– **Communication Information**: Any communication you send to us, such as inquiries or customer service requests.
We do **not** collect any sensitive personal information unless it is explicitly required to fulfill your order.
### 2. How We Use Your Information
The information we collect is used strictly for the following purposes:
– **Order Processing**: To fulfill your orders, process payments, and arrange for shipping.
– **Customer Service**: To communicate with you about your order, address any concerns, and provide support.
– **Account Management**: To maintain and manage your account, including login credentials.
– **Legal Compliance**: To comply with any legal obligations, such as tax regulations or court orders.
### 3. Sharing of Information
Better Designed Lighting does **not sell**, rent, or trade any customer information to third parties for marketing or other purposes. However, we may share your information with trusted third parties for the sole purpose of fulfilling your order, including:
– **Payment Processors**: To process your payment securely.
– **Shipping Providers**: To ensure the delivery of your products.
– **Customer Service Platforms**: To manage customer inquiries and support.
These third parties are obligated to protect your information and are restricted from using it for any other purpose.
### 4. Data Security
We take the security of your personal information very seriously and have implemented appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. This includes using encryption for sensitive information, such as payment details, and regularly monitoring our systems for potential vulnerabilities.
### 5. Your Rights
As a customer, you have the right to:
– **Access Your Data**: Request a copy of the personal information we hold about you.
– **Correct Your Data**: Request corrections to any inaccurate or outdated information.
– **Delete Your Data**: Request the deletion of your personal data, provided it is no longer needed for order fulfillment or compliance with legal obligations.
– **Withdraw Consent**: Withdraw consent for any processing of your personal data that relies on consent as the legal basis.
To exercise any of these rights, please contact us at info@bdl.com
### 6. Retention of Information
We retain your personal information for as long as necessary to fulfill your order and provide customer service. After that, we will retain the information only to comply with legal obligations, resolve disputes, or enforce agreements.
### 7. Cookies
Our website uses cookies to improve your browsing experience and ensure the functionality of our services. These cookies collect data such as browsing behavior on our site, but they do not personally identify you. You can control cookie settings in your browser, and refusing cookies may limit some functionality of our website.
### 8. Children's Privacy
Better Designed Lighting does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
### 9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. We encourage you to review this policy periodically.
### 10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@bdl.com